We want you to love your purchase. If something is not right, we will make it right.
Damaged, defective or wrong item
Please contact us on WhatsApp or by phone on the day of delivery with clear photos / an unboxing video. We will arrange a replacement or repair according to the manufacturer / supplier warranty process.
Conditions
- The product must be unused, in original packaging with all accessories.
- Opened items, items with physical damage caused after delivery, and consumables (e.g. film, batteries once used) are not eligible for return.
How to start a request
Send your order number and photos to our support team. Contact us.