Are your products genuine?
Yes. We only sell genuine products sourced through authorised channels. If something is a compatible / third-party accessory, we state it clearly in the product title.
How long does delivery take?
Orders are dispatched quickly after confirmation. Delivery time depends on your city — message us for an estimate to your location.
What warranty do I get?
New products come with the warranty described on the product page and confirmed at order. Pre-owned items carry our shop warranty. See the Warranty Policy.
Can I return or exchange a product?
If you receive a damaged, defective or wrong item, contact us immediately — see our Returns & Exchange page.
Can I sell or trade-in my old camera gear?
Yes! Send photos and model details on WhatsApp and we will give you a fair quote. You can also trade it in against a new purchase.
Which payment methods do you accept?
Bank transfer and mobile wallets such as Easypaisa / JazzCash — our team confirms the payment details after you place your order. Message us if you need another option.
Do you provide an invoice?
Yes — an invoice is provided with every order on request.